Revision availability depends on the selected service package or written agreement.
Clients may request revisions within the original project scope. Additional requests outside the agreed scope may require extra time or fees.
Typical revision turnaround time is 2-3 business days, depending on project complexity and current workload.
Estimated delivery times vary by service type and project requirements.
Typical timelines:
Delivery times are estimates and may change if additional requirements are requested.
We aim to provide quality services and fair customer support.
Refund requests are reviewed individually based on project stage, completed work, and service type.
Refund Eligibility May Apply When:Approved refunds may be processed using the original payment method.
The following services are generally non-refundable once purchased or activated:
For security and service quality, official communication should be conducted through approved company channels such as:
We are not responsible for delays or issues caused by unofficial communication channels.
We value client feedback and work to resolve concerns through reasonable revisions and support.
While results may vary based on project scope and client collaboration, we strive to provide professional service and practical solutions.
Completed work will be delivered through agreed communication channels or client accounts.
Delivery timelines depend on package scope, approvals, and receipt of required content or payments.
Ownership of final approved deliverables transfers to the client once:
Drafts, unused concepts, and internal working files remain the property of Dot Business Solutions unless otherwise agreed in writing.
Clients are responsible for providing lawful and authorized content, including:
We are not responsible for rights violations in materials supplied by clients.
We respect client privacy and take reasonable steps to protect confidential business information shared during a project.
Basic support may be provided for completed projects based on the purchased package or agreement.
Ongoing maintenance, hosting support, or advanced technical assistance may require a separate support plan.
If you provide your contact details, you may receive service-related communications or responses to your inquiry.
Where required, marketing communications are sent only with consent.
Opt-Out Options:Message frequency may vary. Standard carrier rates may apply.
We may update these policies from time to time. Revised versions will be posted on this page.
